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Oakland Pivots Certain 911 Calls to Mental Health Crews, Helping Better Address Non-Violent Emergencies

Introduced earlier this month, Oakland’s Cellular Aid Neighborhood Responders of Oakland (MACRO) plan has responded to specific 911 phone calls — numerous of which are similar to non-violent emergencies like mental wellbeing troubles, wellness checks, and panhandling — helping to de-escalate crises without having the need for police. On normal, Oaklanders make about 2,000 crisis […]